FAQ
THE SAUCE
Q: How spicy is Chim Chim Sauce? It’s a "Zesty Kick" (Medium Heat). We designed it to wake up your palate, not ruin it. It has a slow burn that lets you still taste the food.
Q: What should I eat it with? Literally anything. Our top picks are:
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Steak: The acidity cuts through the fat perfectly.
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Sashimi/Seafood: It’s fresh enough to pair with raw fish.
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Eggs & Dumplings: The classic combo.
Q: Is it Vegan? No. We use premium Fish Sauce to give Chim Chim its signature savory depth (umami). This is what makes it taste "restaurant quality" rather than just spicy vinegar.
Q: Is it Gluten-Free? Yes, our ingredients are naturally gluten-free.
STORAGE & SHELF LIFE
Q: How do I store it? Before opening: Keep it in a cool, dry pantry. After opening: Keep it in the fridge. Since we use fresh ingredients like lemon and lime juice, it stays freshest when chilled.
Q: How long does it last? Once opened and refrigerated, it is best consumed within 1 months.
SHIPPING
Q: Where do you ship? We ship in Australia
Q: How long does delivery take? We pack orders within 24 hours from Melbourne. Standard shipping usually takes 2–5 business days depending on your location.